Privacy Policy

1. Introduction

Kennedy Fire (ABN 80 676 668 563) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, phone number, postal address)
• Business or organisation name
• Property address and details relevant to fire safety services
• Information provided through our contact form or email correspondence
• Website usage data collected through cookies and analytics

3. How We Collect Information

We collect personal information through:

• Our website contact form
• Phone calls and email communication
• On-site consultations and assessments
• Quotes and service agreements

4. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide quotes
• Deliver fire door installation, maintenance, and inspection services
• Communicate about your projects and scheduled work
• Issue invoices and process payments
• Comply with legal and regulatory obligations
• Improve our website and services

5. Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Our trusted partners and suppliers (e.g. Australian Architectural Fire Doors, Kilargo, McGrath Locks) where necessary to deliver services
• Third-party service providers who assist with our operations (e.g. email delivery, website hosting)
• Government or regulatory bodies when required by law

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect anonymised usage data. You can manage cookie preferences through your browser settings.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure storage of digital records and restricted access to personal information within our organisation.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if needed. To make a request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

• Email: info@kennedyfire.com.au
• Phone: 1300 723 890
• ABN: 80 676 668 563